DUCAL PALACE VENTURI
Luxury Hotel & Wellness 5*L
PERSONALIZED ACCESSIBILITY
In our company policy, we want to offer the differently abled customer a personalized service suited to any type of need. A new mentality that must go to unhinge old beliefs, undo false legends, and must necessarily be accompanied by an assumption of responsibility on the part of the manager so that he or she is strongly committed to a path of continuous and progressive improvement.
Our philosophy of approaching the disabled client is to build with him a path that can make his stay pleasant, making any type of service accessible to him in the best possible way. Therefore, we have provided for the inclusion of tailor-made facilities created with an eye to all-round quality.
KEY POINTS PERSONALIZED ACCESSIBILITY
It is easy to see that careful and effective management of accessibility makes it possible to create environments that, because they are usable by a customer in a wheelchair, are more comfortable and appreciated by all. Attention in space management, in the search for design solutions that are flexible, adaptable, and attentive to the needs of all customers, including children, the elderly, and people with disabilities, is rooted in accessible tourism, but should become a generalized mode of operation for raising the quality of tourism in the broadest sense.
From the well-established experience of paraplegic people in wheelchairs, the need to take certain steps to achieve four fundamental goals for us has emerged:
Freedom of independent movement in the facility
-Slide platforms throughout the hotel so that you can move around the hotel with complete freedom
-Lifts with superior entryway for any wheelchair
Image normality
All Hotel bathrooms allow, through customization, to accompany and solve the motor needs of our guests. Horizontal supports are placed on the wall at the side of the toilet, opposite to the side where there is free space for side-by-side, with height from the ground of the horizontal support not exceeding 80cm, measured from the top of the support. The position of such a support facilitates all movements and allows transfer from the wheelchair, in a front-oblique position to the vessel itself. As an alternative to the flip-up support, a horizontal support can also be inserted into the back wall. With us, there are no special bathrooms for disabled people, but each bathroom is transformed according to the motor needs of our guest. All of our showers are equipped to solve motor problems of any kind through suction cup handles that can be individually positioned with the guests.
Accessibility - Hospitality - Beauty
With the approach pursued by our project, the binomial disabled room = anonymity/pure practicality is definitely broken. The goal was to respond to the demand, common to all customers (with or without disabilities), to have a hotel room that is certainly accessible, but also welcoming and beautiful.
Choice
Any of our guests, including paraplegic people in wheelchairs, can choose any room in the facility and not be limited to the one provided for them according to legislative regulations. All our guests must be in a position to personalize their stay.